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Shipping Terms

Shipping Terms:

  1. Delivery Area: We ship our products within Switzerland and worldwide.

  2. Shipping Duration: The estimated delivery time is typically 1-3 business days within Switzerland after order confirmation and payment receipt. For Europe, the delivery time is approximately 5-10 business days, while for the rest of the world, it may take around 10-15 business days. Please note that delivery times may be subject to delays during special promotions, holidays, or unforeseen events. We will notify you of any such delays.

  3. Shipping Partners: We collaborate with reliable shipping partners to ensure the safe and timely delivery of your order.

  4. Shipping Costs: Shipping costs will be displayed during the checkout process and are based on the total weight of the products and the delivery address. Free shipping options may be available depending on the order value or promotions.

  5. Delivery Address: Please ensure that the provided delivery address is accurate and complete to ensure a smooth delivery of your order. We are not responsible for delivery delays or non-delivery due to inaccurate or incomplete address details.

  6. Undeliverable Packages: If your order is returned to us due to undeliverability to the provided delivery address, we will contact you to arrange an alternative delivery address. Please note that additional shipping charges may apply for re-delivery attempts.

  7. Duties and Taxes: Any applicable duties, taxes, or other fees related to international shipping are the responsibility of the recipient and are not included in the shipping costs. Please familiarize yourself with the applicable customs regulations and fees in your country.

If you have any further questions regarding our shipping terms, please feel free to contact our customer service for more information.